Cancellation Policy

Effective Date: May 28, 2026
Operator: GOWANTY LLC
Website: gowanty.com
Email: support@gowanty.com
Phone: +1 (718) 952-3608

1. Scope
This Cancellation Policy applies to all digital products and services sold through GOWANTY and should be read together with our Terms & Conditions and Refund Policy. In the event of any conflict, the Terms & Conditions shall prevail unless expressly stated otherwise in this Policy.
Digital products are generally processed and delivered electronically shortly after payment authorization. As a result, cancellation requests must be submitted as quickly as possible.

2. Cancellation Before Processing
Customers may request cancellation only if an order has not yet been processed, fulfilled, allocated for delivery, or otherwise committed to the fulfillment process.
Because digital products are often processed automatically and delivered rapidly, cancellation opportunities may be limited.

3. Orders in Fulfillment
Once an order enters the fulfillment process, cancellation may no longer be possible because digital products may have already been prepared, allocated, activated, or reserved for delivery.
Product availability in a customer's inbox, account, application, device, or other delivery channel may depend on external systems, processing times, supplier procedures, and delivery infrastructure.
Certain products and services available through GOWANTY are provided through third-party suppliers, distribution partners, and service providers. Cancellation rights, fulfillment status, delivery timing, activation procedures, and related conditions may depend on the policies, technical processes, and operational requirements of the applicable supplier. GOWANTY will make reasonable efforts to assist customers but cannot override supplier-imposed fulfillment, activation, or delivery restrictions once an order has entered the supplier's processing workflow.

4. Orders Already Delivered
Digital products, gift cards, prepaid services, activation codes, mobile top-ups, gaming products, and other electronically delivered products cannot be cancelled once they have been delivered, activated, redeemed, made available, or otherwise released to the customer.

5. Fraud Prevention and Compliance Reviews
GOWANTY reserves the right to delay, suspend, review, reject, or cancel any order for security, fraud prevention, sanctions screening, compliance verification, identity verification, payment review, supplier requirements, or other risk-management purposes.
If an order is cancelled during such a review, any authorized payment may be voided, released, or refunded in accordance with applicable payment-provider procedures and the fulfillment status of the order.

6. How to Request a Cancellation
To request a cancellation, please contact our support team at:
Email: support@gowanty.com
Phone: +1 (718) 952-3608

Please include:
Order number
Email address used for the purchase
Reason for the cancellation request
All cancellation requests are reviewed on a case-by-case basis and are subject to the order status at the time of review.

7. Approved Cancellations and Refunds
If a cancellation request is approved before fulfillment begins, the customer may be eligible for a refund in accordance with our Refund Policy.
Refund processing times may vary depending on the payment method, payment provider, financial institution, supplier processing requirements, and applicable operational procedures.

8. Contact Information
For questions regarding this Cancellation Policy, please contact:
GOWANTY LLC
Email: support@gowanty.com
Phone: +1 (718) 952-3608