Privacy Policy

This Privacy Policy explains how GOWANTY LLC ("Gowanty," "we," "us," or "our") collects, uses, discloses, stores, and protects personal data when you visit gowanty.com, make a purchase, contact support, or otherwise interact with our Service.

1. Operator and Contact Details

Operator: GOWANTY LLC

Website: gowanty.com

Address: 2431 E 69th St, Brooklyn, NY 11234, United States

Support Email: support@gowanty.com

Phone: +1 (718) 952-3608

Effective Date: May 28, 2026

2. Scope

This Privacy Policy applies to information we collect through our website, checkout, customer support channels, anti-fraud systems, and related communications. It does not govern third-party websites, platforms, or services linked from our website or used by you to activate or redeem a product.

3. Categories of Personal Data We Collect

Depending on your interaction with us, we may collect:

(a) identification and contact data, such as name, email address, phone number, billing address, country, and account data;

(b) transaction data, such as purchased products, order amounts, refund or dispute history, delivery logs, supplier references, and support records;

(c) technical and device data, such as IP address, browser type, device identifiers, approximate IP-based geolocation, operating system, language settings, referral source, and website interaction data;

(d) verification and fraud-prevention data, such as device signals, velocity indicators, account patterns, and information used to verify suspicious transactions;

(e) marketing preference data, such as consent status, subscription status, campaign engagement, and unsubscribe records;

(f) communication data, such as emails, chats, tickets, call recordings or summaries where permitted by law, and attachments you send to us; and

(g) cookie and analytics data, including data collected through cookies, pixels, SDKs, tags, and similar technologies.

4. Sources of Data

We collect personal data directly from you, automatically from your browser or device, from payment processors and fraud-prevention providers, from analytics and advertising partners, from email service providers, and from suppliers or service providers involved in order fulfillment, validation, redemption, issue diagnosis, chargeback review, or support, including - where applicable - providers such as Reloadly, Zendit / IDT, Tillo, and other gift card, prepaid, or digital-fulfillment partners.

5. How We Use Personal Data

We use personal data to:

(a) provide the Service and fulfill orders;

(b) process payments, verify transactions, and prevent fraud;

(d) provide customer support and handle claims, refunds, disputes, and chargebacks;

(e) personalize, improve, protect, and analyze the website and user experience;

(f) send transactional messages, service notices, legal notices, and service updates;

(g) send marketing communications where you have provided consent or where otherwise permitted by applicable law;

(h) comply with legal, tax, accounting, sanctions-related, issuer-related, and recordkeeping obligations; and

(i) establish, exercise, or defend legal claims.

6. Legal Bases for Processing (for EEA / UK Users)

If GDPR or similar law applies to you, we rely on one or more of the following legal bases: performance of a contract; compliance with a legal obligation; our legitimate interest in operating, protecting, and improving the Service and preventing fraud; and, where required, your consent, including for certain marketing and non-essential cookies.

7. Cookies, Pixels, and Similar Technologies

We use cookies and similar technologies for website functionality, security, fraud prevention, analytics, performance measurement, and marketing. Where required by law, we will request your consent before placing or activating non-essential cookies or tracking technologies. You may manage cookies through our consent tools, your browser settings, or the relevant device settings, but disabling some technologies may affect the operation of the website.

8. Marketing Communications

We may send promotional emails or similar messages only where you have provided the required consent or where another lawful basis exists under applicable law. On the website, consent to marketing communications should be obtained through a separate affirmative mechanism, such as a separate unchecked checkbox, and should not be bundled with acceptance of the Terms or completion of a purchase. You may unsubscribe at any time through the unsubscribe link in a marketing message or by contacting us. We may still send non-promotional transactional or service communications.

9. To Whom We Disclose Personal Data

We may disclose personal data to:

(a) payment processors and payment service providers;

(b) providers of fraud prevention, identity verification, risk assessment, and security services;

(c) suppliers, aggregators, issuers, fulfillment and distribution partners involved in product sourcing, validation, redemption, issue diagnosis, claim review, or support, including - where applicable - providers such as Reloadly, Zendit / IDT, Tillo, and other digital-goods or gift-card partners;

(d) providers of analytics, hosting, cloud storage, customer support, email, CRM, and web services;

(e) advertising and remarketing partners - subject to consent requirements where applicable;

(f) professional advisers, auditors, insurers, and lawyers;

(g) courts, regulators, law enforcement authorities, tax authorities, or other bodies where required by law or necessary to protect rights and safety; and

(h) a purchaser, investor, successor, or affiliate in connection with a merger, financing, sale, restructuring, or transfer of all or part of the business.

Depending on the nature of the service and the legal role of the specific counterparty, such third parties may act as our processors / service providers under our instructions or, where appropriate, as independent controllers / businesses for their own security, compliance, AML, issuer requirements, network rules, dispute handling, or other legitimate operational purposes.

10. No Sale of Personal Data for Money; Privacy Choices

We do not sell personal data for money. However, some cookie-based advertising or analytics practices may be considered a "sale," "sharing," or targeted advertising under certain laws. Where required by law, we will provide appropriate notice and choice mechanisms.

11. Your Personal Data Rights

Depending on your location, you may have the right to request access to personal data, correction of inaccurate data, deletion, portability, restriction of or objection to certain processing, withdrawal of consent, and information about our data collection, use, disclosure, sale, or sharing practices. California residents may have rights under the CCPA / CPRA, including the right to know, delete, correct, opt out of sale or sharing, and limit processing of certain sensitive information where applicable. We may verify your identity before responding to a request.

12. Data Retention Periods

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, support, fraud prevention, dispute handling, security, issuer review, chargeback defense, and legal compliance. Financial, accounting, tax, and transaction records may be retained for up to five (5) to seven (7) years or longer where required by law, payment network rules, AML / sanctions obligations, issuer requirements, or a reasonable need to protect against fraud or disputes. This 5-7 year period primarily applies to financial and compliance records, and not automatically to all browsing activity, marketing data, or support data, which may be retained for shorter periods depending on purpose and legal need.

13. International Transfers

Because our service providers, suppliers, issuers, gift-card aggregators, and technical infrastructure may operate in multiple countries, personal data may be transferred to and processed outside your country of residence. Where required by law, we will implement appropriate safeguards for cross-border transfers.

14. Security

We implement commercially reasonable administrative, technical, and organizational measures designed to protect personal data. No website, network, email system, or method of transmitting data is completely secure, and therefore we cannot guarantee absolute security.

15. Children

The Service is not intended for children and is not intended for users under 18 years of age. We do not knowingly collect personal data from children under 18.

16. Links and Third-Party Platforms

Our website may contain links to third-party websites, and products may be activated, validated, balance-checked, redeemed, or otherwise serviced through third-party platforms, issuers, API providers, or fulfillment partners. We are not responsible for the privacy practices, security, or content of such third parties. Before interacting with them, you should review their own policies and rules if they apply to the relevant product or functionality.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version becomes effective upon posting on the website unless a later date is stated.

18. Contacts and Data Requests

For privacy-related questions or to exercise your rights, contact:
support@gowanty.com
Phone: 1 (718) 952-3608

Address:

GOWANTY LLC

EDWARD ANASH MBR

% EDWARD ANASH MBR

2431 E 69TH ST

BROOKLYN, NY 11234